Advisory Presales Solution Consultant Risk & SecOps

As a member of ourRisk & Security Solution Consulting team you will have a major impact on our future success by supporting the Risk & Security Solution Sales Team in driving net new business. You will guide revenue for our risk products withthesupportand partnershipof

Sales Product Management  and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning as well as the risk domain itself during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultantwiththe advanced ability todevelop position andprovideproduct-specificadvisory support during sales cycles while achieving quarterly and annual sales goals for an assigned particular you will:

• Support solution sales as a technical and domain expertof a client-facing sales team
• Lead discovery workshops to determine customers challenges and give product demonstrations to align our solution with customer needs
• Understand customer challenges and goals and map this back to solution capabilities
• Answer product feature and technical questions from customers channel partners and Service Now colleagues
• Act as the domain SME across the core areas of risk (including but not limited to Risk Management Internal Controls Regulatory Compliance Policy Management Cyber Risk TPRM BCM Operational Resilience Privacy and ESG)
• Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
• Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Identify build-out and deliver cross product sales opportunities (solutions that cover multiple different Service Now solutions) that map to customer challenges and industry needs
• Stay current on competitive analysis trending regulatory and risk developments and broader market differentiation
• Support/speak at marketing events including executive briefings conferences user groups and trade shows

Qualifications :

To be successful in this role you should have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Proven (c. 6-10 years) pre-sales solution consultingor sales engineering experience with specific demonstrable knowledge of GRC and Sec Ops topics and solutions
• Deep domain expertise in GRC Information Security Security Operations Third Party Risk Management or Operational Resilience - including understanding of regulatory compliance frameworks and their technology implications
• Executive presence and business acumen to operate as a peer with C-suite buyers navigating complex organizational dynamics and building trusted relationships without requiring support
• Self-starter mentality with demonstrated ability to operate autonomously drive outcomes independently and take full ownership of business results
• Technical fluency to conduct early stage product demonstrations understand API/integration patterns and articulate how Risk & Security workflows integrate within the broader Service Now platform and ecosystem tools (SIEM GRC TPRM platforms
• Proficiency with the Service Now platform or technical experience with cloud software solutions
• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Experience working collaboratively with product management product marketing partners and professional services
• Proven soft skills relating to effective presentation of content working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areas
• Territory management skills including pipeline building and working with Sales counterpart to guide execution excellence
• The ability to travelas necessary with offices in Staines and London
• Fluency in English

Additional Information :

Service Now is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At Service Now we lead with flexibility and trust in our distributed world of work.  to learn about our work personas: flexible remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.

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