Customer Operations Leader – Data-Driven CX
Job in
Staines-upon-Thames, Surrey County, England, UK
Listed on 2026-03-03
Listing for:
Tapi Carpets & Floors Limited
Full Time
position Listed on 2026-03-03
Job specializations:
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Management
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Business
Job Description & How to Apply Below
A leading home service provider is seeking a Customer Operations Manager to lead and optimize Home Visit and Live Chat teams from their Staines-upon-Thames call centre. The ideal candidate will have strong customer operations management experience and a data-driven approach to performance improvement. Responsibilities include coaching Team Leaders, driving operational excellence, and presenting performance reports to senior leadership. Join a supportive culture that values customer experience and offers competitive perks.
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