Showroom Assistant Manager

Join to apply for the Showroom Assistant Manager role at The Cotswold Company | B Corp™

Job reference: TCC
000722

Date posted: 09/01/2026

Final date to receive applications: 23/01/2026

Location:

Kingston

Salary: competitive

Package: great benefits

Contractual hours: 38

Basis:
Full time

Job category/type:
Retail Showrooms

• Delivering and exceeding all agreed sales budget plans and KPIs, including the follow‑up of leads/quotes, whilst being fully accountable for the showroom, through influence of the P&L
• Using your natural charm and retail sales experience to move sales forward; be an inspirational leader within your showroom
• Lead the team to drive profitable sales through strong product knowledge and effective selling techniques
• Create opportunities for others by developing and nurturing your team; introduce new skills, stretching them through goals, coaching, training, and providing regular feedback
• Create a culture in your showroom of collaboration
• Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like
• Ensure the showroom is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising
• Reporting on showroom performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication
• Plan, implement and measure the success of new ranges that arrive in your showroom, ensuring profitability per square foot of floor space including quarterly range reviews
• Work with buying team to ensure you have appropriate levels of stock to maximise sales
• Full accountability of stock control; always maintaining accuracy
• Collaborate and work with other Showroom Managers and teams within Retail and head office to help shape our business, sharing best practices and learning from others
• Identify local opportunities and understand what our competitors are doing to remain competitive within the market
• Present and lead your business through regular showroom visits with the Retail Operations Manager; highlighting the wins and the opportunities to drive your business forward
• Work with the Implementation Department for the general maintenance of your showroom
• Manage the teams rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates
• Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team)
• Monitor individual and team targets and address any areas of concern through coaching and mentoring
• Comply with Health & Safety standards to provide a safe environment for both team and our customers
• Ensuring cash handling procedures are adhered to and accurately completed daily
• Management of payroll using the I-Trent payroll system, to make certain the team is paid accurately and in a timely manner

• A genuine interest in furnishings and design
• A passion for our brand
• Commitment to help shape our business
• Self‑motivated and commercially driven to reach KPIs and sales targets
• Lots of enthusiasm and curiosity to ask questions and learn
• Be resilient and adaptable to change
• Ability to bring a team together through inspiration, motivation, and a sense of team spirit
• A want to find better ways to do things
• A commitment to always providing excellent customer service
• Proven communication skills to build rapport and engagement with colleagues and customers
• Good motivation and time management skills
• Ability to write and present information
• The drive to hit or beat your showroom targets every time without compromising on service standards

• 25 days holiday per year + public holidays
• Company pension
• Death in Service benefit
• Medical Insurance
• Private Healthcare
• Great discounts on products – 50% personal and 25% for family & friends
• Birthday day off
• One paid volunteering day off per year
• Cycle to work scheme
• Access to Health & Wellbeing guidance and support
• Ongoing development and career progression

Over 25 years ago, we opened our first showroom at Bourton‑on‑the‑Water in the heart of the Cotswolds. This very special patch of rural England…