Parts Advisor

Location: Staines

We are recruiting on behalf of a manufacturer-owned dealership in Staines, Greater London, for a Parts Advisor to join their busy Aftersales team.

This is a permanent position offering an excellent opportunity for an experienced Parts Advisor to further develop their career within a reputable dealership environment. The successful Parts Advisor will play a key role in delivering outstanding customer service and supporting parts sales in a fast-paced motor trade setting.

Benefits:

• Salary of 32,177 per annum plus performance bonus
• Monday to Friday working week, 42.5 hours
• Manufacturer-owned dealership with excellent brand backing
• Generous holiday entitlement of 25 days plus bank holidays
• Option to purchase and sell annual leave
• Staff discount on vehicle servicing, parts, and bodyshop services
• Supportive team environment with clear career progression pathways

Duties of the Parts Advisor:

• Deliver excellent customer service by providing consultative solutions for parts and accessories to both internal and external clients
• Achieve and exceed sales targets through expert product advice based on customer needs
• Educate customers on the complete range of parts, ensuring accurate and appropriate recommendations
• Proactively identify potential new customers and develop profitable relationships
• Manage and retain existing customer accounts through ongoing support and follow-up
• Receive and process telephone and internet orders accurately and efficiently
• Maintain detailed and organised electronic and manual records, ensuring data accuracy
• Handle sensitive customer information in a confidential and professional manner
• Collaborate with the wider Aftersales team to ensure smooth daily operations

Requirements:

• Proven experience as a Parts Advisor within a busy automotive parts department, ideally within a main dealer environment
• Strong sales background with a consultative approach
• Demonstrable ability to manage and develop customer relationships
• Excellent communication skills, both telephone and face-to-face
• Competent IT skills with knowledge of Microsoft Office applications (Word, Excel, Outlook)
• Basic literacy and numeracy qualifications
• Eligibility to work in the UK
• Well-organised, with the ability to prioritize and manage orders and records effectively

If you possess the drive, communication skills, and parts knowledge to excel as a Parts Advisor, we would like to hear from you.

This role offers a rewarding career path in a professional environment where your experience can be valued from day one.

Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Staines and Greater London, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.