Air Import Operator

Right Now Group are currently recruiting for an Air Import Operator to join a well-established freight forwarding company based in the Staines area. Our client is seeking a detail-oriented individual to support Air Import operations, ensuring all general freight, customs entries, and dangerous goods shipments are handled compliantly and efficiently.

Position: Air Import OperatorLocation: StainesHours: Monday - FridaySalary: Up to £34,500 + additional benefits

• Coordinate end-to-end Air Import shipments for general freight customers.
• Complete and process customs import entries accurately and compliantly.
• Handle Dangerous Goods shipments in line with IATA regulations.
• Liaise with airlines, handling agents, customers, overseas offices, and transport providers.
• Prepare and check all import documentation, including Air Waybills (MAWB/HAWB), customs paperwork, and arrival documentation.
• Monitor shipments from arrival through customs clearance to final delivery.
• Provide customers with regular shipment updates and resolve any operational issues efficiently.
• Ensure all files are completed, costed, and invoiced correctly within agreed timelines.
• Maintain compliance with company procedures, HMRC regulations, and import customs requirements.

• Previous experience working within Air Import Freight Forwarding.
• Strong knowledge of customs import entries.
• Experience handling Dangerous Goods shipments (desirable, not essential).
• Good understanding of Air Import documentation and customs clearance procedures.
• Excellent communication and organisational skills.
• Ability to manage multiple shipments within a fast-paced operational environment.
• Proficient with freight forwarding systems and Microsoft Office.
• Knowledge of airline arrival procedures, customs compliance, and import operations.

Please note: The successful candidate will be required to complete any necessary background checks as applicable.