Water Restoration Estimator

Position Summary

The Water Restoration Estimator role is critical for the success of a restoration company, as they are responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards.

We are currently searching for a full-time estimator to write estimates for water damage and follow up with both the customer and insurance adjuster for payment of the job. This is an entry level position that does not require experience, but the ideal candidate will have some experience in the water restoration/construction or insurance industry. They must be detail oriented and can build a job estimate with precision and efficiency.

In addition, the candidate will have strong communication skills with both the customer and the insurance industry, strong computer skills and have some working knowledge of collections. This position is a hybrid role consisting of in office, on site and remote working locations. Compensation is commensurate.

• Generate initial scope from office setting and occasionally onsite visit with Lead Tech.
• Document loss with clear and descriptive job photos and upload into operating system/software.
• Write mitigation estimates using Xactimate and other estimating software—this can be trained.
• Communicate conversations and key information from the job using the notes feature in required software.
• Estimate using carrier audit standards and manage the estimate based on feedback from client and customer.
• Communicate with lead tech to ensure all required documentation is complete (photos, notes and documents signed).
• Record of drying using mobile software—this can be trained.
• Determine labor and equipment costs.
• Communicate with insurance companies and adjusters via phone and email in a timely manner and act as a liaison.
• Manage all estimate documents.
• Address estimate exceptions in a timely manner.

• Administrative experience (in the restoration industry preferred) or service industry.
• Highly motivated, detail oriented, able to work independently.
• Outstanding organizational, time management and follow up skills.
• Self‑starter who thrives in a fast‑paced environment.
• Able to handle multiple projects at once.
• Strong communication skills and ability to work in a professional manner with customers and the insurance industry.
• Valid driver’s license.

• Medical benefits.
• Paid vacation.
• 401(k) savings plan.
• And more.

• Move up to 30 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others and receive and act on detailed information given.
• Be exposed to various inside and outside working conditions: the change of environment such as with or without air conditioning and heating. Most time will be spent in an office environment.

Disclaimer:
These statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains se responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $17.00 - $19.00 per hour

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