Warehouse Administrator

We are looking for a reliable and organised person to join our team. This role is primarily office-based, handling day-to-day administrative and order processing tasks, with occasional hands-on support in the warehouse as required. The ideal candidate will be customer-focused, detail-oriented, and comfortable switching between admin duties and practical work when needed.

• Daily processing of customer orders to meet set deadlines
• Liaising with couriers and third-party agencies to ensure timely deliveries and resolve issues
• Providing exceptional customer service via email and telephone
• Generating shipping labels and barcodes
• Maintaining accurate sales and order records
• Processing customer returns efficiently and accurately
• Monitoring and managing sales channels, including Amazon and eBay
• Assisting with warehouse duties as required during busy periods

• Strong administrative and organisational skills
• Excellent written and verbal communication skills
• Customer-focused with a professional and friendly manner
• Good attention to detail and ability to manage multiple tasks
• Comfortable using computer systems and online sales platforms
• Willingness to assist in the warehouse when needed
• Previous experience in an admin, customer service, or order processing role is desirable

• Working as part of our close knit, friendly, small team