Executive Support Assistant - Operations

Join to apply for the Executive Support Assistant - Operations role at One Wall Communities

$90,000.00/yr - $/yr

One Wall Communities® is a vertically integrated real estate company that focuses on transit and lifestyle‑oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry‑free environment.

We are a fun and inspiring culture that provides opportunity for growth and balance to all.

The Executive Support Assistant – Operations plays a critical role in supporting the Director of Operations by driving operational consistency, maintaining key processes, and ensuring the smooth execution of day‑to‑day business workflows. This role is ideal for someone who is highly organized, detail‑oriented, proactive, and passionate about improving processes rather than traditional administrative tasks like phone coverage or calendar management.

You will streamline communications, track operational deliverables, maintain documentation, and support high‑priority initiatives across the organization.

• Support executive leadership with operational tasks, project coordination, and follow‑up on key action items.
• Maintain and update operational processes, workflows, and standard operating procedures (SOPs).
• Assist with preparing reports, dashboards, and recurring business updates.
• Coordinate cross‑departmental communication to ensure alignment and timely execution of tasks.
• Manage and track deadlines, ensuring accountability and visibility for executive‑level initiatives.
• Support onboarding, compliance processes, and document management for the operations department.
• Organize and maintain digital files, process documentation, and internal reference materials.
• Assist with meeting preparation, including agendas, materials, and documentation (not calendar ownership).
• Conduct research, gather data, and develop summaries or recommendations as needed.
• Provide general operational support to ensure the executive team remains focused on strategic priorities.
• Demonstrate flexibility and availability beyond a standard 9‑to‑5 schedule to support executive needs, urgent requests, and time‑sensitive operational priorities.

• 5 to 8 years of experience supporting senior executives in a fast‑paced, high‑growth environment; bachelor’s degree preferred but not required.
• Experience in real‑estate, property management, or operational environments strongly preferred.
• Strong organizational and time‑management skills; able to manage multiple priorities in a fast‑paced environment.
• Exceptional attention to detail and follow‑through.
• Strong communication skills, both written and verbal.
• A high level of professionalism in both appearance and communication, with the judgment to represent the executive office reliably and with credibility.
• Proficiency in Microsoft Office, Google Workspace, and/or project management tools (Asana, , etc.).
• Ability to work independently, anticipate needs, and solve problems proactively.

• Comprehensive benefit packages.
• Opportunities for professional growth and learning within a fast‑growing organization.
• Generous paid time off policy.
• Fun and inclusive culture.
• Retirement savings plan.
• A collaborative, supportive, and mission‑driven work environment.
• Ability to partner directly with executive leadership and see the impact of your work.

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Mid‑Senior level

Full‑time

Administrative