Camp America - Operations Assistant

American Institute for Foreign Study Inc - Stamford, CT 06905

Overview Salary Range: $20.00 - $20.00 Hourly Position Type:
Temporary/Seasonal Description Camp America Operations Assistant (Temporary/Seasonal)

Location: Hybrid – Stamford, CT (Tuesdays & Wednesdays onsite; remote other days)

Schedule: Monday–Friday, 9:00 a.m.–5:00 p.m. EST, with occasional evening and weekend work

Employment Type: Temporary/Seasonal (February through late August)

Pay Rate: $20/hour

Camp America, a division of AIFS, has been placing international students at summer camps across the United States for more than 50 years. We partner with hundreds of camps nationwide and are a leading provider of international camp staff. Our team is committed to delivering a high-quality, full-service experience for both camp directors and international participants, ensuring a safe, rewarding, and memorable summer.

Camp America is seeking two to three Operations Assistants to join our seasonal operations team from February through August. This hybrid, temporary role supports the logistics of international staff travel and arrival, working closely with internal teams, camp directors, and participants to ensure a smooth and safe experience throughout the summer. The Operations Assistant plays a key role during peak travel and arrival periods and provides ongoing operational and participant support.

We are looking for individuals who are passionate about summer camp, cultural exchange, and delivering excellent customer service in a fast-paced, seasonal environment.

Responsibilities include, but are not limited to:

• Travel & Arrival Logistics Coordination
  • Research, maintain, and update travel-to-camp instructions
  • Communicate daily with camp directors and international counselors regarding arrival plans
  • Review flight itineraries and coordinate changes as needed
• Participant Support & Customer Service
  • Serve as a first point of contact via email, phone, and Whats App for participant inquiries related to travel, visas, arrival procedures, and camp placement
  • Respond promptly and professionally, particularly during high-stress situations such as flight delays or arrival-day issues
• Administrative & Operations Support
  • Collect and track compliance documentation, including business licenses and camp profile information
  • Monitor international participants during their time at camp to ensure government compliance
  • Maintain accurate data and records within internal systems
• General Operations Support
  • Assist with additional operational tasks as needed to support the smooth delivery of the Camp America program
  • Provide occasional weekend support during peak arrival and travel periods

• Proficiency in Microsoft Office (especially Word and Excel) and ability to learn internal CRM or database systems
• Strong written and verbal communication skills, with the ability to interact professionally and empathetically with diverse audiences
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
• Ability to remain calm, focused, and solution-oriented in high-pressure situations
• Availability to work several weekend days in June and July
• Authorization to work in the U.S. and willingness to comply with required employment verification procedures

• Experience with international education, cultural exchange programs, summer camps, or participant-facing customer service
• Familiarity with travel coordination, visa processes, or group logistics
• Experience using CRM systems, databases, or data-entry tools
• Multilingual skills or demonstrated cultural awareness and sensitivity
• Ability to work both independently and collaboratively in a fast-paced, seasonal team environment

• In-office work in Stamford, CT on Tuesdays and Wednesdays
• Remote work on remaining weekdays
• Standard hours of 9:00 a.m.–5:00 p.m. EST, Monday–Friday
• Occasional evening hours and approximately 3–4 weekend days during June and July

AIFS offers a casual work environment and is conveniently located near the Merritt Parkway. A shuttle from the Stamford train station is available if needed.

AIFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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