Management Analyst

Position: Offer Management Analyst

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY - Supports Community Solutions Team

This position is responsible for gathering specific data and reporting of pricing and promotional offers to maximize revenue and to better assist management in achieving business goals such as market share and EBITDA maximization. Assist in the development of a framework that effectively measures offer and pricing performance across customer segments, markets, and products.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Streamline Offer processes through automation.
• Work with cross‑functional analytics teams for competitive information and reporting.
• Maintain standard price lists and promotional pricing by product, market, and customer segment.
• Collect, review, and interpret competitive intelligence reports and market data to identify trends, pricing benchmarks, and opportunities.
• Collaborate with management and stakeholders to understand market performance and opportunities across services and segments.
• Prepare models to analyze and assist in the recommendation of pricing and offer changes. Track results and report on key financial metrics related to market pricing and offer strategies.
• Conduct data analysis in support of a variety of analytic solutions.
• Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis.
• Measure results and collaborate to develop projections based on market analytics. Support the evaluation of pricing and offer approaches and elasticity models.
• Conduct market research to stay abreast of industry trends and best practices.
• Responsible for ad hoc information and reporting requests from the supervisor.
• Perform other job‑related duties as assigned or apparent.

REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge

• Ability to read, write, speak, and understand English.
• Ability to analyze and interpret information.
• Ability to integrate information from multiple sources.
• Ability to write data queries utilizing multiple tools to perform data analyses.
• Ability to prioritize and organize effectively.
• Ability to document, prepare and present data‑driven presentations.
• Knowledge of software applications such as Word, Excel, Salesforce, etc.
• Demonstrated knowledge of SQL.

Required Education

BS/BA in Marketing, Finance or related field or equivalent work experience

Required Related Work Experience and Number of Years

• Marketing or Finance work experience – 2+ years

PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge

• Skills/Abilities and Knowledge of cable television industry
• Experience with Marketing Automation platforms
• Knowledge of marketing research, data analysis, and related functions

Preferred Education

Bachelor's degree in business or related field or equivalent experience

Preferred Related Work Experience and Number of Years

• CATV or related work experience
• Data analysis and reporting or related experience – 2+ years

WORKING CONDITIONS

Office environment

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

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Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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