Regional Director, Student Placement & Support

Job Details:

Job Location:

American Institute for Foreign Study Inc - Stamford, CT, Position Type:
Full Time, Salary Range: $28.60 - $29.70

Hourly, Regional Director, Student Placement & Support

Location:

Stamford, CT (Hybrid)

Job Type: Full-Time

Compensation: $52,000–$54,000 annualized equivalent compensation (based on a 35-hour work week), equivalent to $28.60 – $29.70 per hour. This is a non-exempt position and is eligible for overtime in accordance with applicable law.

Academic Year in America (AYA), part of the AIFS family of programs, is a leading high school foreign exchange organization dedicated to fostering cross-cultural understanding. We create life-changing experiences by connecting international students with American host families, helping young people build global perspectives and lasting relationships.

AYA is seeking an energetic, people-driven Regional Director to lead student placement and support efforts. This is a dynamic, relationship-focused role ideal for someone who thrives on connecting with others, driving results, and making a meaningful impact in the lives of students and families.

• Place international students with American host families and meet placement goals through proactive outreach and relationship-building
• Recruit, train, and motivate a network of Local Coordinators
• Build and maintain strong relationships with host families, students, and community partners nationwide
• Provide hands-on student support, including guidance and conflict resolution
• Manage rematch processes to ensure positive outcomes when placements change
• Ensure compliance with program policies and U.S. Department of State regulations

• Outgoing, confident, and highly people-oriented
• Comfortable communication by phone and managing high-volume outreach
• Goal-driven with a strong sense of ownership and accountability
• Skilled communicator who builds trust quickly
• Able to handle sensitive situations with professionalism and empathy
• Highly organized and adaptable in a fast-paced environment

Change lives through connection. Help students experience the U.S. in a way that goes far beyond the classroom and help host families discover the world from their own homes.

Build your community. Cultivate meaningful relationships with families, schools, students, and local partners while becoming a trusted ambassador for AYA.

Make an impact you can see. From finding the right host family to supporting students throughout their exchange, your work directly shapes their experience and creates lasting connections.

Bring your ideas to the table. Take ownership of your region, build new relationships, and find creative ways to strengthen AYA’s local presence.

Join a mission-driven, global community. Be part of an organization that believes cultural exchange creates understanding, connection, and lifelong relationships.

• We appreciate the contributions our employees make to our mission and offer a comprehensive benefits package designed to support you both at work and in life, including comprehensive medical, dental, and vision coverage, a retirement savings plan through Fidelity Investments, and generous paid time off, holidays, and parental leave.

• Bachelor’s degree or equivalent work experience
• 1–3 years of experience in customer service, sales, education, or other people-facing roles
• Strong verbal and written communication skills
• Proven ability to build relationships and engage diverse audiences
• Comfortable managing frequent communication and outreach
• Proficiency in Microsoft Office; willingness to learn CRM/database systems
• Flexibility to work evenings and during peak seasons, with travel as needed

This…