CX Analyst: Billing Journey & Data Insights
Listed on 2026-10-20
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Business
Data Analyst, Business Systems & Technology Analysis, Business Intelligence -
IT/Tech
Data Analyst, Business Systems & Technology Analysis, Business Intelligence
Insight Global is seeking a CX Analyst for a top telecommunications client, supporting its Digital Services Customer Experience team. This analyst will focus on the Billing Journey across Cable and Mobile, spending approximately 40% of their time writing requirements, 20% journey mapping, 20% data analysis, and 20% on ad hoc initiatives.
Responsibilities include gathering and documenting business requirements, creating customer journey maps and workflows, analyzing CX data and customer feedback
We are looking to fill the CX Analyst:
Billing Journey & Data Insights position at Rev Ops Careers in Stamford, CT, United States.
We have an opening for a CX Analyst:
Billing Journey & Data Insights in Stamford, CT, United States within Management & Operations.
This role, CX Analyst:
Billing Journey & Data Insights at Rev Ops Careers, could be your next move.
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