Concierge

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The

Monday-Friday 6:00am-2:30pm or2:30-11pm

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional andtimely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors.
  
  Ensures thatall visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

• Must be able to lift and carry packages over 25 lbs on a regular basis
• Ability to stand, walk, bend, and reach throughout the shift.
• Competitive Pay of $18-20/hr
• Medical, d ental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Tuition Reimbursement program
• Employee housing Discount at BLT-owned properties