Master Stylist

Master Stylist at Ulta Beauty

Location:

Stamford, CT

We consider applications for this position on an ongoing basis.

Experience a perfect blend of deliberate purpose and clear‑eyed vision. At Ulta Beauty, industry leaders share their expertise. We build authentic community, create a real sense of belonging, and plot bold, strategic courses of exciting innovations destined to revolutionize the industry. Think robust organizational support, ever‑increasing investment, and personal empowerment and growth opportunity—all within a company of unwavering strength and stability.

Be part of the transformation.

The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The Master Stylist supports the Experience Manager (SM) and Assistant Services Manager (ASM) with performance (sales and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

• Perform hair services including design, cuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (where applicable).
• Meet or exceed a sales goal of $1,250 average weekly sales and productivity goals for hair services.
• Perform product demonstrations with guests to drive sales and enhance guest experience.
• Support the execution of in‑store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services during work time and be knowledgeable about their ingredients and benefits.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk‑in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total‑store and well‑rounded guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in delivering exceptional guest experience.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor.
• Attend mandatory trainings and meetings to enable continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and events.
• Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any additional assigned area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license.

• Previous relevant work experience is required.

• Proficiency with latest salon techniques for cutting, coloring, lightening, styling, etc.
• Proficiency with equipment and chemicals needed to perform technical work.
• Ability to demonstrate, recommend and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.

• Work a flexible schedule to include days, evenings, weekends, and holidays.

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs during shift.
• Fr…