Patient Services Specialist​/PCA

Patient Services Specialist / PCA

Join to apply for the Patient Services Specialist / PCA role at Advanced Radiology Consultants
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Advanced Radiology Consultants is committed to building and maintaining the trust of our referring physicians and providing our patients with exceptional care.

Monday - Friday 6:45am - 3:15pm with Saturday rotation.

• Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service.
• Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc.
• Complete patient admission process accurately and efficiently.
• Provide and explain exam preps to patients, resolve patients’ questions or concerns; if necessary, seek assistance from technologists or physicians.
• Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules.
• Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested.
• Scan documents accurately.
• Ensure that incoming faxes are delivered and/or acted on immediately.
• Maintain records of all outside reads; ensure that results are communicated on time.
• Stock and prepare radiologic rooms; and assist the patient on and off the exam table.
• Weekend hours required on rotating schedule.

• Ability to multi-task and function in a fast‑paced, high‑volume environment is a must.
• Strong typing skills desired.
• Basic knowledge of anatomy and medical terminology.
• Ability to assist patients on and off exam tables.

• High school diploma or GED.
• Graduate of Medical Office Assistant Program preferred.
• Minimum 1–2 years’ related experience and/or training; or equivalent combination of education and experience.

• Medical and Prescription Drug Coverage
• Dental Coverage
• Vision Coverage
• Health Savings Account (HSA) with Matching Employer Contribution

• Generous Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan with Employer Contribution
• Annual Profit‑Sharing Plan Contribution
• Paid Opt‑Out Benefit Option
• Basic Life and Accident Insurance

Advanced Radiology is an equal opportunity employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees.