ED Psychiatric Tech : Day shift

Job Description

The Emergency Department Technician (EDT) will assist in the delivery of care in the Emergency Department under the direct supervision of a practicing physician, physician assistant, and/or licensed nurse.

Major Responsibilities/Critical Tasks Include:

• Provide patient care in the Emergency Department under the direction of the practicing physician, physician assistant (PA), and/or licensed nurse (RN).
• Performs all duties with a focus on patient and customer satisfaction.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room in the department.
• Supports patient care delivery by helping health care providers during examinations, preparing laboratory specimens, performing laboratory tests, running point of care test, drawing blood, preparing patients for x-rays and other radiology tests, vital signs, pain scale, performing electrocardiograms.
• Applies simple dressing and placing splints under the direction of the practicing physician, PA and/or RN.
• Assists in application of restraints as directed by practicing physician, PA and/or RN.
• Transport patients to inpatient units, procedural areas, and discharged patients.
• Document patient care in electronic medical record.
• Participates as a member of the Code Green, Sepsis, PAMI, Stroke, Thrombectomy and Trauma team including specific responsibilities in the ED.
• Maintain patient flow in assigned areas of the department and patient throughput throughout the department.
• Stocks patient rooms, supply carts and procedural carts.
• Assists in procedures under the direction of practicing physician, PA and/or RN.
• Participates in the education and training of new staff, students and volunteers.
• Participates in and supports performance improvement and risk management activities.
• Assumes role of patient care attendant as needed and completes required PCA log.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies, calling for repairs in collaboration with the Manager.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures and complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Serves and protects the organization by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
• Practice and adhere to Stamford Health's "Code of Conduct" philosophy, SH Service Standards and organizational values of:
  Teamwork, Integrity, Compassion, Respect and Accountability.
• Completes required continuous training and education, including department specific requirements.

Qualifications

Required:

• High School diploma or equivalent required.
• Certification or Diploma from accredited Medical Assistant school/program required (National Certification preferred). OR EMT-B Certification - EMT certification required on hire. OR CNA certification with two plus years as ED technician experience in similar setting. OR Third- or fourth-year nursing student.
• Demonstrate basic computer skills.
• Effective communication skills, both verbal and written English proficiency required.
• Demonstrate willingness to work in a team environment.
• Demonstrate flexibility due to unexpected changes in workload.
• Demonstrate ability to work independently and as a team player.
• Strong organizational skills.
• Superior customer service skills.

Unit Specific Competencies & Requirements:

• Basic Life Support (BLS) certification required upon hire.
• Obtains de-escalation certification (CPI or MOAB) during orientation and maintains current certification during employment.