Senior Manager, Media Assets & Platforms

Senior Manager, Media Assets & Platforms

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MLS Media Operations is looking for an experienced Senior Manager, Media Assets & Platforms to join the team. The Media Operations department oversees the media assets, platforms, workflows, and the application of technology across our department initiatives with the persistent goal of improving the quality, efficiency, and efficacy of our processes. The Senior Manager, Media Assets & Platforms will focus on two key areas - the operation of our media platforms as well as ensuring the health of the media assets that are contained therein.

This person will ensure that users of the various platforms have a positive, effective experience. They will also address any issues that may arise, acting as the lead customer service representative. Additionally, they will manage processes around the inflow and outflow of all digital media assets. The result will be a well-functioning, reliable, and professionally curated platform experience for our internal and external customers.

• Manage the ingest, organization, enrichment, and archive processes for MLS, MLS NEXT Pro, and MLS NEXT digital assets
• Manage the digital media platform experience and functionality
• Communicate with platform users to understand their needs and experiences. Explore adjustments to platforms when necessary
• Create and/or upkeep centralized documentation related to the media platforms
• Project manage and assist with media fulfillment needs
• Coordinate with internal and external clients regarding their media capture and management goals
• Ensure alignment with the required procedures, metadata alignment, access protocol, and technical specifications
• Act as the local subject matter expert for all things MLS, NEXT Pro, and NEXT archive contents

Additional Responsibilities

• Assist with infrastructure maintenance and troubleshooting
• Additional responsibilities as assigned
• Bachelor’s Degree required
• 7+ years of experience in digital media management required

Requirements:

• Strong interest in Major League Soccer
• Experience with industry standard video/photo formats
• Experience with Adobe Premiere
• Understanding of MacOS & Windows operating systems
• Understanding of video encoding solutions (ex: Telestream, Adobe, OBS, etc…)
• Experience with enterprise level MAM solutions as an administrator or user. (ex: Avid, Dalet, CatDV, Imagen, Mediabank, etc.…)
• Experience with file transfer solutions (ex: FTP, Box, Dropbox, Aspera, Signiant, etc..)
• High-level of commitment to a quality work product and organizational ethics, integrity and compliance
• Ability to work effectively in a fast paced, team environment
• Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
• Demonstrated decision making and problem-solving skills including the ability to recommend workable solutions
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
• Proficiency in Word, Excel, PowerPoint and Outlook
• Ability to work non-traditional hours, including evenings, weekends, and holidays as well as occasional travel for events

Desired

Skills:

• Basic understanding of cloud technologies (ex. AWS, Azure, GCS, Wasabi)
• Basic understanding of computer networking
• Experience in delivering VOD assets to Apple platforms (ex. Apple TV, iTunes)
• Experience using the Mediabank and Imagen platforms
• Experience with live content production - studio and/or field
• Experience managing coverage of corporate events - (ex. camera, lighting, audio, equipment)

Total Rewards

Major League Soccer offers a competitive starting base salary of $90,000 - $110,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance.

We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational…