Senior Digital Product Manager - NetSuite

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The Miller Knoll Digital team is creating a customer-centric, digitally enabled business model that transforms how our family of brands operates. We're building seamless, data-driven experiences through digital solutions across our platforms and we're looking for a Sr. Digital Product Manager with experience in Retail Net Suite ERP to help lead this evolution.

In this pivotal role, you ll collaborate with stakeholders across Finance, Supply Chain, Retail Operations & Technology to lead new projects, evolving our strategy around ERP processes, including Order-to-Cash, Procure-to-Pay, Inventory Management, Finance, and Purchasing. You ll leverage your experience in Net Suite ERP to uncover problem areas, identify new opportunities, and define requirements for customizations within the platform. You will be key to building a robust and scalable digital backbone supporting all Miller Knoll brands.

You ll have opportunities to lead, collaborate, and take ownership every day as you:

• Define product features and requirements and lead the implementation of new digital products and integrations within the Net Suite ERP ecosystem
• Continuously assess Net Suite updates and partner apps to uncover opportunities that enhance Miller Knoll s business processes and system capabilities
• Own roadmap development tasks by identifying opportunities, defining initiatives, scenarios, epics, and stories
• Partner with technical teams in data mapping exercises and solution design review sessions
• Lead standups, backlog refinement activities
• Support major system upgrades and migration of functionalities to and from Net Suite and its ecosystem applications
• Ensure all necessary user acceptance, performance, and post-production testing is conducted and documented according to Miller Knoll testing guidelines
• Manage third-party vendors and integration partners to ensure alignment with strategic business outcomes
• Evaluate and communicate performance of one or more digital properties
• Lead cross-functional project teams to implement and maintain product features
• Assign work to the analysts in the team
• Use analytics and customer research to measure product effectiveness and to direct future product development.
• Perform additional responsibilities as requested to achieve business objectives

You might be just who we re looking for if you have:

• 5+ years of product management experience. Net Suite experience is required
• Demonstrated ability to define and manage product roadmaps, prioritization, and stakeholder alignment
• Strong analytical and problem-solving skills, with a data-driven approach to product optimization
• Solid understanding of ERP principles such as Purchasing, Inventory, Financials, Payment, Suite Analytics, and Saved Search
• Experience leading cross-functional projects in a matrixed environment
• Excellent communication and presentation skills with both technical and business audiences
• Bachelor s degree in Computer Science, Business, or a related field (or equivalent experience)

At Miller Knoll, we believe in making a difference - creating meaningful spaces, supporting our communities, and using business as a force for good. We believe everyone is extraordinary and should have the opportunity to reach their full potential. We know we are better together - by challenging one another, welcoming all perspectives, and working as one, we achieve more.

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Miller Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, Miller Knoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions,…