Help Desk Support Technician, Tier II; Onsite, Stamford, CT

Technical Support Analyst, Tier II

The primary responsibilities for this position are handling second level support in Managed Services team. Respond, troubleshoot, generate and update service cases for BCS
365 clients. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.

Key Considerations:

• Must be authorized to work in the U.S.
• This is a full-time, direct hire position.
• Schedule:
  
  Monday - Friday, 8:00 AM - 5:00 PM (ET).
• On-site:
  This is an on-site position, Monday through Friday, whether working at a client site or in our Stamford, CT office. Only candidates living within reasonable driving distance (no more than one hour from Stamford) will be considered.
• Reliable Transportation is required. This position may need to travel to/from our Stamford office and regional client sites.
• Compensation Disclaimer:
  The pay range listed for this position is based on market data and reflects the company's good faith estimate of what it reasonably expects to pay. Actual compensation may vary depending on geographic location, relevant experience, and other job-related factors. This range also accounts for potential growth and progression within the role. Final compensation will be determined after a successful interview process and may be discussed in more detail during later stages.