US Head of Technology

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements of the role.  Other duties not listed here may be assigned as necessary to ensure the proper operations of the department and the business. ​Nat West Markets (NWM) is the global markets franchise of Nat West Group, the largest business and commercial bank in the UK.

We operate from trading hubs in London, Singapore, Stamford, and Amsterdam with sales offices in the UK, the EU, the US, and Asia.  Our award-winning US Markets business brings together sales, trading and strategy to offer a unified service to our corporate and institutional clients. We provide clients with seamless execution and competitive pricing, underpinned by a deep knowledge of risk management across the full spectrum of financial products.

We have a clear strategy in place which puts clients at the centre of what we do. US Head of Technology – Nat West Markets Securities Inc.

Role Purpose The US Head of Technology is accountable for the delivery, stability, and control of technology platforms supporting the Nat West Markets Securities Inc. business. The role ensures that technology enables business growth while operating within a strong, well-governed control environment aligned to regulatory expectations and enterprise risk appetite. The US Head of Technology partners closely with Platform Engineering teams to oversee the design, delivery, and operation of mission critical, low latency trading and risk platforms, ensuring operational resilience, high availability, and secure, compliant technology operations across front to back trading capabilities.

Key Accountabilities Technology Risk, Controls & Regulatory Compliance Act as senior accountable executive for the technology control environment across NWM SI technology.

Ensure adherence to internal control frameworks and external regulatory expectations (e.g. operational resilience, change management, access management, data controls).Maintain strong alignment with Risk, Compliance, Legal, and Audit functions.

Own remediation of technology control gaps, audit findings, and regulatory issues within committed timelines.

Ensure technology risk is understood, measured, and transparently reported to senior governance forums.

Operational Stability, Resilience & Reliability Be accountable for technology service stability and end to end operational resilience of Nat West Markets Securities Inc. technology platforms.

Ensure robust controls across:

Incident and problem management

Capacity, performance, and availability management

Resilience, continuity, and disaster recovery

Embed a culture of preventative engineering, learning from incidents, and continuous improvement.

Ensure severe incidents and outages are professionally managed, thoroughly analysed, and acted upon.

Programme & Change Delivery Provide executive leadership for complex change portfolios across trading, risk, and regulatory initiatives.

Ensure programmes are:

Well governed

Realistically planned

Delivered with minimal operational risk Balance “Run the Bank” and “Change the Bank” priorities, ensuring the technology estate remains stable while evolving.

Hold delivery teams accountable for outcomes, not just activity.

Stakeholder Management & Business Partnership Act as a trusted technology partner to senior Markets, Trading, and Risk stakeholders.

Communicate effectively with executive committees, boards, and external stakeholders on technology strategy, risk, and performance.

Represent technology confidently in senior regulatory and governance discussions.

Leadership & Culture Build and lead high performing engineering, delivery, and operations teams across global…