Senior CX Strategy Lead — Retention & Loyalty
Listed on 2026-10-17
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Marketing / Advertising / PR
Marketing Strategy, Client Relationship Management
Philip Morris International (PMI) is seeking a Senior Manager for CX Strategy, Retention & Loyalty in Stamford, CT. The role leads enterprise retention and loyalty across the U.S. business, driving repeat behavior and long-term consumer value through omnichannel experiences.
You will own lifecycle programs and premium partnerships, with a focus on data-driven optimization. The role collaborates with Product, Technology, Analytics, and Data Science teams to deliver measurable outcomes, overseeing
Step into the Senior CX Strategy Lead — Retention & Loyalty role at Philip Morris International U.S. in Stamford, CT, United States and grow with us.
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The Senior CX Strategy Lead — Retention & Loyalty position in the Marketing & Media, Sales field is open for applications.
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