Program & Operations Manager

Kids Helping Kids (KHK) is a Stamford-based nonprofit that empowers youth to become leaders through service. Our mission is to develop leadership skills in students by creating opportunities for them to plan and lead meaningful service projects that benefit their community. We believe in the power of young people to make a difference—today and in the future.

The Program & Operations Manager serves as the Executive Director’s key partner and is responsible for day-to-day operations, volunteer engagement, program growth, event support, and communications. This is a creative, fast-paced role ideal for someone who is organized, detail-oriented, and energized by working with youth leaders. Evening availability is essential, as many projects, orientation sessions, planning calls, and Youth Advisory Council meetings occur after school hours.

• Build and maintain relationships with schools, community partners, places of worship, and social service agencies.
• Mentor and coach KHK youth volunteers; plan and facilitate orientations, ambassador meetings, and Youth Advisory Council sessions.
• Support growth of an adult volunteer network.
• Represent KHK at volunteer fairs, school meetings, and community events to increase organizational visibility.

• Collect, organize, and analyze program data and surveys to assess outcomes and progress toward strategic goals.
• Create social media content and marketing materials that highlight the mission and impact of KHK.
• Research and publish monthly volunteer opportunities.
• Maintain and update the KHK website with new photos, project descriptions, and opportunities.

• Assist with planning and execution of fundraising initiatives and special events.
• Research and support preparation of grant applications.
• Inspire individuals and organizations to financially support KHK during community interactions.

• Bachelor’s degree and at least five years of relevant professional experience
  .
• Strong communicator with excellent written, verbal, and interpersonal skills.
• Creative problem-solver with exceptional attention to detail and ability to manage multiple projects.
• Enjoys working with students of all ages; collaborative team player.
• Reliable transportation is necessary.
• Experience with Word Press, Salesforce, Canva, social media platforms, or Constant Contact is a plus.

• Full-time position (40 hours/week; some weeks may exceed this).
• School-year schedule: 11:00 am–7:00 pm, Monday–Friday; evening flexibility required for orientations, planning calls, Youth Advisory Council meetings, and occasional events.
• Full medical coverage (100% paid by KHK) and dental coverage (50% paid).
• Ten days of vacation plus federal holidays.