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Wholesale Merchandising Operations Analyst

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: vineyard vines, L.L.C.
Full Time position
Listed on 2026-01-02
Job specializations:
  • Retail
    Customer Service Rep, Ecommerce
Job Description & How to Apply Below

Wholesale Merchandising Operations Analyst

Job Category :
Associate (Salary)

Requisition Number : WHOLE
004346

  • Posted :
    December 17, 2025
  • Full-Time
  • On-site
Locations

Showing 1 location

CT Corp HQ
181 Harbor Dr
Stamford, CT 06902, USA

vineyard vines is a highly successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines has experienced exponential year over year growth and now operates over 100 retail locations including an outlet division, a successful e-commerce business, domestic distribution center, and expanding corporate headquarters.

In addition, vineyard vines is also carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US. At vineyard vines we pride ourselves on Shep & Ian’s philosophy that “every day should feel this good” and “if you’re doing what you love, you’ll be successful”.

Now is an exciting time to join vineyard vines. In order to keep-up with our growing and evolving business needs, we need smart and talented individuals to join our crew and help us to drive the good life!

Reporting into the Personalization Operations Sr. Manager, we are looking for a Personalization Business Operations Analyst to provide expertise in supporting the Personalization Operations mission, which is to create a best in class Personalization customer experience through a seamless process which maximizes operational efficiency and delivers an industry leading turnaround time. We aim to achieve this through diligent maintenance of our self-serve front end, structured organization of production specifications, comprehensive order management, root cause identification of issues, strategic solution guidance, cross-functional collaboration and enthusiastic customer service.

Through these areas of operational excellence, we also strive to maximize our monthly sales output, mitigate operational fallout and deliver that unrivaled customer experience.

Key Responsibilities
  • Own maintenance and coordination of domestic Personalization product setup needs daily, ensuring all wholesale divisional requests are executed in a timely manner and tracked accurately
  • Support the ongoing setup and maintenance of any Wholesale-exclusive styles within our PLM (Product Lifecycle Management) application, including collaborations and custom programs.
  • Execute Price Events in our ERP (Enterprise Resource Planning) tool if necessary to ensure goods are ticketed correctly.
  • Coordinate seasonal Wholesale sample requests, working with Sales and Merchandising to ensure reorders are placed for Wholesale-exclusive products, if necessary, and that we are providing Accounts with any physical samples they require for Digital purposes in a timely manner.
  • Communicate regular product setup status updates to cross-functional stakeholders
  • Identify and investigate root cause of issues within the aforementioned processed and help to guide scalable, strategic solution implementation in order to mitigate recurrence
  • Bring a positive, proactive and enthusiastic mindset to the team
What you bring
  • Knowledge in retail industry; experience in wholesale/custom is preferred
  • Working proficiency in Product Development, Ecommerce, Order Management, Warehouse Management and/or ERP systems
  • Working proficiency in MS office:
    Excel is mandatory
  • Thrives in a fast paced environment
  • Excellent customer service and follow through
  • Ability to plan, manage time, and make decisions in a fast-paced environment
  • Team focused, confident and professional
  • Accuracy and attention to detail
  • Passion for the vineyard vines brand
Every-day will feel this good because
  • We have a young-spirited entrepreneurial culture filled with truly “good” people
  • Every Friday we have “Fruit, Bagels, and Big Ideas” where you can learn something new from executive leaders
  • Every Wednesday we have an ice cream truck to satisfy your cravings
  • We have a fully-stocked kitchen filled with unlimited fruit, snacks, and drinks to help you stay energized while on-deck.
  • We’re a dog friendly boat and we can always use the extra hands on-deck!
  • We…
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