Batch Field Service Technician Remote​/Stamford, CT

Job Overview

As a Batch Field Service Technician, you will build batch control systems and ensure all hardware and installation requirements are met. This role involves providing on-site support to customers, with a primary focus on batch controls. Additionally, this individual will oversee the completion of hardware and installation tasks and submit service documentation for all on-site installations.

• Excellent communication, interpersonal and diagnostic skills.
• 1-2 years of experience in electronics, engineering, technology support, or other similar fields, required.
• Associates degree in a related field, such as technology support, electronics, or engineering is required.
• Comprehension of computers, ready-mix plant control, relay logic, electrical engineering processes, and industrial controls preferred.
• Experience with control components such as motor starters, solenoids, and hydraulic/pneumatic valves.
• Hands-on experience handling low voltage (110
  
  VAC), soldering, and wiring of electrical panels.
• Proven ability to work collaboratively and solve problems creatively.
• Proven ability to complete tasks according to outlined scope and timeline.
• Self-driven and task oriented with proven ability to manage short-term and long-term expectations.
• Ability to work independently.
• Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces.

• Manage assigned on site installation, repair, maintenance, and test tasks.
• Troubleshoot, test, repair, and service technical equipment.
• Diagnose and resolve complex electrical and technical issues via the phone and internet.
• Understand customer requirements and requests and make appropriate recommendations.
• Provide clear instructions on operations and maintenance procedures to assist customers.
• Educate the client on product use and maintenance.
• Complete timely and detailed service reports, PO’s and expense reports.
• Document support issues in internal support database.
• Build and maintain positive relationships with customers.
• Participate in our 24/7 technical support rotation.
• Able to adapt to changing work schedules.

75% travel for onsite installations

Please send resumes to: