Data Center America Lead

About the job
Main missions

• Manage daily operations of Atlanta and Suwanee Data Centers to ensure high availability, performance, and security.
• Manage security functions, monitoring and updating security access for both Data Centers.
• Manage daily/nightly operations team for both Metro and Suwanee data centers in Atlanta, GA.
• Support and put in motion the physical space planning for both data centers and responsible for DC schematics for all equipment layouts and installations.
• Make recommendations for entities space and capacity planning.
• Manage security vendor for all internal physical security hardware and their regular maintenance. Manage all camera installs to cover entire suite (over 70 cameras per site).
• Manage QTS (DC provider) for overall physical security of the site and their building maintenance schedule (monthly testing for suite alarms/underfloor motion sensors, biweekly DC meeting with account rep etc.).
• Consult and plan with vendors on different activities related to management of 3rd party services with the DC (ex. IBM, Cisco, Net App, Lenovo, Curvature, Innovative Technology Services, etc.).
• Manage the power and utilities consumption for both Data Centers. Ensure consumption data is available and accurate.
• Manage and custom-design the workflow for physical asset management in the data center.
• Manage the shipping and receiving process of equipment into and out of the Atlanta data centers.
• Manage and overview all DC scripts to ensure quality of service (QoS) remains at a high level for the Data Centers.
• Manage the compliance and regulatory requirements for physical security for both Atlanta Metro and Suwanee Data Centers and report to the Data Center Operations manager.

• Expert Hardware/Software Technical Skills to Implement and Manage a Data Center:
• o Network/Telecom, Storage, Servers
• • Expert knowledge of Physical Security Operations in DC Facilities
• o Physical Layer (Cameras, Infrared Beams, Sensors)
• o Auditing (Access, Biometric, SOX)
• o Site Access (Entry/Exit)
• • Expert Facility Engineering Knowledge (Electric & HVAC)
• • DCIM (QTS or Sunbird dc Track experience is a plus) and Space Planning tools (Structural space, dimensions)
• • Manage the physical assets, change requests, incidents, and problems while ensuring IT services continuity and Digital sustainability
• • Vendor Management Responsibilities
• o Support in contract management (in collaboration with other teams such as Procurement)
• o Control and reporting Data Center urbanization, Data Center SHE providers operations in DC as part of the service request / change execution and incident resolution
• o Apply compliance AXA GO guidelines and reporting Data Center operations delivering proof of compliancy (covering audit topics)
• • Data Center Change Management Policies, Processes execution and Procedures
• • Expertise in Racking, Stacking & Cabling Technology
• • Financial Budgeting and Reporting (People Soft tools)
• • Procurement & Delivery Processes & Procedures (COUPA experience appreciated)
• • Tool deployment supervision (Sunbird dc Track & Power
  
  IQ)
• • Ability to manage complex documentation
• • Quality of Service (QOS) & Superior Customer Service Skills
• • General Understanding of Project Management Methodologies
• • Able to Manage Multiple Sites and Multi-Tasking Abilities
• • Staff/People Management and Ability to Lead and Delegate Responsibilities
• • Contribute to continuous improvement by detecting and formalizing friction and pain points in BAU operations
• • Handle the relation between his local Data Center Team and the local PSS stakeholders
• • Fluent in English

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Perfo…