Client Service Administrator - Transport - Stanford

Customer Service Administrator – Logistics – £32,000

I’m currently recruiting for a number of Customer Service Administrators to join an established and growing logistics business based in Stanford-le-Hope, supporting their busy transport operations.

This is a great opportunity for someone with strong customer service and administration experience who enjoys a fast-paced operational environment and wants to develop their career within the logistics and transport sector.

About the business

Very well established, the company is a trusted name in its industries with sites nationwide.

The role

Working closely with customers, drivers, transport operators, planners, shipping lines and depots, you'll play an important role in keeping the daily operation running smoothly.

• Your responsibilities will include:
• Acting as a key point of contact for customers, operators and drivers
• Providing administrative and operational support to the transport team
• Managing customer enquiries via telephone, email and customer portals
• Processing export bookings and carrying out vessel checks
• Checking PODs and confirming bookings with shipping lines
• Managing container and depot amendments and liaising with planners