Sales Office Administrator. LilyLifestyle

Rewards and Benefits on offer

• Full time and permanent job
• Excellent progression opportunities
• Employee discount
• Sick pay
• Life insurance
• Free parking
• Company pension
• Casual dress & a relaxed and friendly office atmosphere
• Health & wellbeing programme

MTrec Commercial are proudly representing our industry leading client on their search for an experienced Sales Office Administrator to join their expanding team on a full time and permanent basis. We are seeking an ambitious, customer-focused individual with a strong background in sales administration and office‑based customer support. This role is ideally suited to someone who is keen to develop their career within a dynamic and forward‑thinking business.

You will become part of a supportive, close-knit team where contributions are recognised and development is actively encouraged. The position offers a varied workload, combining sales administration with customer liaison responsibilities. If you feel you have the required skills and experience, then please apply for an immediate response!

• Responding promptly and professionally to all incoming email enquiries
• Providing accurate pricing, quotations and product information to customers
• Maintaining and updating records within the CRM system
• Preparing and issuing customer quotations with a high degree of accuracy
• Liaising with existing customers and supporting account management activities
• Processing customer orders, deliveries and queries
• Supporting sales initiatives, including promotions and new product launches, alongside Account Managers
• Working closely with the Sales and Customer teams to support business growth
• Ensuring all administrative processes are completed efficiently and to a high standard

• Previous experience in a sales administration or office‑based customer service role
• Experience preparing and issuing customer quotations would be advantageous
• Strong written communication skills, with the ability to compose clear and professional emails
• Confident and professional telephone manner
• Excellent attention to detail and a high level of accuracy
• Strong organisational skills, with the ability to prioritise workload effectively
• A proactive approach with the ability to use initiative
• Good working knowledge of Microsoft Word and Excel
• Experience using CRM systems is desirable

• Reliable and dependable
• Enthusiastic with a positive attitude
• Conscientious and detail‑oriented
• A strong team player who can also work independently
• Customer‑focused, with a genuine desire to deliver excellent service
• Comfortable working in a fast‑paced office environment