Sales and Purchasing Administrator

MTrecs new career opportunity

Our client are specialists in their industry sector, they are looking to recruit a Sales and Purchasing Administrator on a permanent basis.

The Job you’ll do

* Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries.

* Raising quotations and orders for products correctly, and in a timely fashion for our trade customers.

* Ensuring customer purchase orders match the processed order.

* Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue.

* Invoicing all completed orders in a timely fashion.

* Maintaining and updating sales and customer records.

* Providing internal phone-based customer support which may include some technical support on our products.

* Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary.

* Identifying any new product opportunities to add to the existing product offer.

* Upselling where possible.

* Pro-actively generating new business.

* Collaborate with the external sales team with regards to orders and customer accounts.

* Communicate and collaborate with all areas of the business.

* Working with Production and Logistics team to communicate with our clients with delivery dates and times.

* To carry out purchasing activities for the effective sourcing and supply of required materials, hire services and other support services.

* Prepare purchase orders in line with final negotiations with selected approved suppliers, and in line with organisational targets and requirements.

About You

* Be able to demonstrate, with examples, experience in the above listed duties and responsibilities.

* Experience with a similar product/industry/market sector would be advantageous.

* Be able to demonstrate the ability to multi-task while maintaining attention to detail.

* Be able to work under pressure with changing priorities to suit customer needs.

* Excellent customer service skills in all forms of communication.

* Be able to build and maintain strong, long-lasting customer relationships.

* Be able to work confidently with technical information relating to our products.

* Be confident and competent using computers and systems such as Microsoft Word & Excel.

* Sage 200 experience would be an advantage.

* Critical thinker with problem-solving skills.

The Rewards and the Benefits

* This role reports directly to the Purchasing and Sales Office Manager.

* Hours of work are Monday – Thursday 8:15am – 4.30pm, Friday 8:15am – 3:00pm.

* 45 minute lunch break.

* 28 days annual leave, with 3 days being reserved for the period between Christmas and New Year