Colleague Express
Listed on 2026-06-01
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales
Tesco UK
• Stansted
• Permanent
• Working hours 24
• Apply by 01-Jul-2026
Days From time To time Sun 17:00:00 23:00:00 Tue 17:00:00 23:00:00 Fri 12:00:00 18:00:00 Sat 17:00:00 23:00:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with flexibility to work fewer hours (minimum 12) if needed.
We schedule your contracted hours within the availability windows and provide 3 weeks' notice of your shifts.
Customers are at the heart of everything we do.
- Serving shoppers better every day.
- Meet great people, learn new things and be part of a diverse team.
- Choose stability or flexibility, and progress your career.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard (additional card for family)
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
- Benefits to suit you: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
- Read more about the benefits we have available for our colleagues.
- Know our customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Apply training for safety, effectiveness, and outstanding customer service.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Be knowledgeable about store performance and contribute to driving service and sales, reducing waste and shrink and delivering profit.
- Handle products with care to maintain quality and ensure best condition.
- Live values, make everyone feel welcome and follow policies.
- Accept deliveries into the store when required.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store with a great shopping trip.
- Take the initiative and make customer‑centric decisions.
- Work well within a team and communicate openly with colleagues.
- Build relationships to create team spirit, having fun and celebrating success.
- Be punctual, well presented, and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the go. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are proud to have an inclusive culture where everyone truly feels able to be themselves. We celebrate diversity and recognise the value and opportunity it brings.
We are committed to creating a workplace where differences are valued and all colleagues have equal opportunities. We welcome flexible working at all stages of life.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Legal and Equality StatementsTesco will only recruit individuals who have passed the school leaver's age. Please note that we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in the warehouse, beverage, wine, spirit, counter, bakery, or driving roles.
In high volumes of applicants, some roles may close earlier than advertised. We will provide individual feedback only to candidates attending an interview.
For more information about us, visit
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