Receptionist, Administrative​/Clerical

Position

Receptionist at H&R Block

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

We continuously improve our business through a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move, inviting anyone who embraces challenges as opportunities to join us.

Helping others is what we do best. As a seasonal Client Service Professional/Receptionist
, you will wow clients now and in the future, building relationships that grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and resources organization with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient, with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Access to business travel accident insurance.
• Associate tax preparation benefit.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is $11.00 – $27.00 per hour. Local minimum wage laws apply. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed.

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