Guest and Conference Services Coordinator
Job in
Starkville, Oktibbeha County, Mississippi, 39760, USA
Listing for:
Mississippi State University
Full Time
position
Listed on 2026-01-01
Job specializations:
-
Business
Event Manager / Planner, Administrative Management
Job Description & How to Apply Below
Guest and Conference Services Coordinator
Apply now Job no: 510040 Position type: Full-Time 12-Month Department: 520200 - Butler Guest House - Guest Services Location: Main Campus - Starkville, MS Categories: Professional Position Open Date: Dec 8 2025
Position Function
The Guest and Conference Services Coordinator is responsible for the oversight of daily operations for the Butler Guest House to include 16 residence halls for summer camp seasons, and will coordinate a one-stop-shop experience for University conferencing, and assist with the administration and leadership of summer camps, conferences and guest housing operations. The position reports to the Director for Business Operations & Guest Services.
The Department of Housing and Residence Life strives to create a "home away from home" where students are individually and collectively challenged and supported in the journey to become mature, contributing citizens in a global community. In support of the mission of Mississippi State University and the Division of Student Affairs, the Department of Housing and Residence Life cultivates an on-campus environment that promotes student success, engages students through intentional interactions, and challenges them to learn and grow beyond the classroom.
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Essential Duties and Responsibilities Working knowledge of work processes and timelines associated with summer camps, conferences, and guest housing for effective response to guest concerns.Manage and coordinate all activities of the university’s ten-room hotel.Point of contact for university’s one-stop-shop conference including conference housing, individual conference arrangements for lodging, dining, parking & transit, recreation, and meeting spaces.Oversight of summer conference housing program including marketing, scheduling, and public relations.Coordinate on-call staff schedules, procedures, selecting, and hiring of summer conference staff, scheduling, assignments, and billing for guests and conferencing.Develop and distribute a conference calendar.In coordination with leadership team, administer and negotiate housing contracts, accept deposits and payments for conferences and/or guest services group.Generate reporting for management team as requested.Coordinate and maintain adequate internal controls for summer and guest services operations, including such items as keys, funds, and access cards.Assist with budget preparation to include rates and fees for competitive equity.Serve on departmental, divisional, and/or university-wide committees, as needed.Active involvement with professional associations for professional development.Perform related duties as assigned.Minimum Qualifications
- Bachelor Degree, Customer Service Focus
- 1 year working knowledge of job skills aligned to job description
Preferred Qualifications Three years of work experience with college student housing or higher education.Demonstrated knowledge of project or event management.Two years of work experience in Customer Service or related field.Master’s degree in Customer Service Management or related discipline.Demonstrated experience in supervision.Knowledge, Skills, and Abilities
Demonstrated administrative, organizational, and interpersonal skills.Ability to communicate effectively for timely and accurate execution by team.Demonstrable commitment to promoting and enhancing diversity.Demonstrated ability to supervise/coordinate multiple skill levels.Independent self-starter with strong work ethic.Ability to model leadership for teamwork and productivity while fostering respect and integrity in the workplace.Ability to juggle moving parts with attention to detail for timely and accurate response to pertinent customers and stakeholders.Working Conditions and Physical Effort
Work is performed primarily in a temperature controlled indoor facility.Nature of work requires external imposed deadlines, may be on short notice with shifts in priority; accountability for success on major projects or areas of operation.Job frequently requires sitting, reaching, talking, and hearing.Job occasionally requires standing, walking, climbing or balancing,…
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