Guest Services and Events Team Member - Starkville Parks and Recreation

Guest Services and Events Team Member - Starkville Parks and Recreation

Join to apply for the Guest Services and Events Team Member - Starkville Parks and Recreation role at The Sports Facilities Companies

Location:

Starkville, MS

Department:
Operations

Reports to:

Director of Operations

Status:
Part‑time

About the Company:

Starkville Parks & Recreation and Cornerstone Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Starkville, MS. It is a member of The Sports Facilities Companies (SFC), the nation’s leading resource for managing and developing sports, recreation, wellness, and events facilities.

Position Summary:

The Guest Services & Events Team Member provides the first point of contact for all guests, delivering excellent customer service and knowledge of facility programs and offerings.

• Greet guests and provide information and way finding as needed
• Provide courteous and friendly first‑in‑class service to all guests
• Register guests and process payments for leagues, camps, clinics, drop‑in, etc.
• Be knowledgeable about facility programs (format, pricing, meeting dates/times)
• Operate ticket sales booth and handle cash
• Supervise athletic fields and enforce rules during events
• Occasionally record event scores (tournaments/leagues) and print game sheets
• Maintain confidentiality and discretion with guest and Team Member information
• Professionally resolve guest concerns and complaints and / or direct to appropriate Manager
• Maintain a clean space and perform regular walk‑throughs (indoor/outdoor) to ensure venue cleanliness
• Know and enforce the venue policies and procedures
• Complete special projects, daily assignments, and other duties as assigned

• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high‑volume, fast‑paced environment
• Customer service and cash handling experience preferred or quick study
• Must be at least 16 years of age

• Must be able to lift 20 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• Will be required to operate a computer
• Facility has intermittent noise

Job Posted by Applicant Pro