Universal Banker​/Starkville

Universal Banker / Starkville 2321

Location:

Starkville, MS
Company:
The Citizens Bank of Philadelphia

Hours:

8 to 5 Monday through Thursday, 8 to 5:30 Friday.

• Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments.
• Process all new account transactions.
• Assist customers in their selection of various accounts and services.
• Cross-sell the bank's products and services.
• Open, maintain, and close all account types.
• Ensure complete customer understanding of rates and FDIC insurance for depository accounts.
• Assist with questions or concerns regarding accounts, products, services or transactions.
• Assist with additional services and products such as online banking, mobile banking, remote deposit capture, ATM and debit cards, etc.
• Perform traditional teller functions by accurately processing checking and savings deposits, withdrawals, loan payments, cash advances, etc.
• Answer basic customer inquiries regarding rates, service charges and account histories while complying with disclosure requirements.
• Perform additional teller functions, buying and selling currency as needed, balancing vault/drawer, maintaining currency logs and target cash.
• Keep informed of changes in bank services and procedures to be effective in meeting customer needs in a friendly, accurate, and fast manner.
• Perform all job functions in compliance with the requirements of banking laws and regulations.
• Perform other duties as required by supervisory personnel.

• High School Diploma or higher.
• 1 to 3 years of experience as a Universal Banker, New Accounts/CSR or similar position in an FDIC Insured Financial Institution.
• Exceptional verbal and written communication skills.
• Exceptional customer service and sales background.
• Extensive knowledge and use of Microsoft Office and other PC applications.

VEVRAA Federal Contractor and would like priority referrals of protected veterans.