Shift Lead

Shift Leader – Starkville, MS

Location: 87 Mill Street, Starkville MS 39759

As a Shift Leader at our Starkville store, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” and beyond, by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

• Flexible part‑time work schedules
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

• Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

• At least 1 year of experience in a customer‑service focused role.
• Experience with Point of Sales systems.
• Outstanding communication, time management, and people skills.
• Outgoing, friendly, and patient.
• Detail focused and results‑oriented.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz. Fast forward 20 years and a cult brand of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night has emerged. With an expanding footprint of over 300 stores globally, Insomnia Cookies is revolutionizing the cookie game by truly “Imagining What’s Possible”.

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