Assistant Manager

Job Summary

The Assistant Store Manager supports the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well-trained team. The role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals while building a positive work culture and supporting change management efforts.

• Ensure a welcoming environment by greeting customers and maintaining store appearance, including displays and signage, while training and coaching team members to provide exceptional service.
• Oversee inventory flow, including markdowns, ticketing, and clearance management, maintain accurate pricing, organize stockrooms, and remove damaged or expired items on schedule.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks to foster a productive work environment.
• Monitor sales performance, implement strategies to achieve targets, collaborate with the store manager on effective marketing and promotional campaigns, and maintain a clean, organized store.
• Assist the Store Manager with daily operations and employee supervision.
• Maintain proper inventory controls, facilitate inventory transactions, and uphold compliance standards for shrink control.
• Direct and supervise employees in sales, inventory-taking, reconciling cash receipts, or providing customer services.
• Ensure staff adherence to all Citi Trends, Inc. policies and procedures.
• Perform other duties as assigned.

• High school diploma or equivalent.
• 3–5 years of retail experience, including 2–4 years as Assistant Manager.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• Squat/Kneel/Stoop (frequent to continuous)
• Stand/Bend/Walk (frequent to continuous)
• Twist (occasional to frequent)
• Reach above shoulder (occasional to frequent)
• Lift/Carry (occasional to frequent)
• Push/Pull (occasional to frequent)
• Manual dexterity, grasping (frequent to continuous)

Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws are prohibited.

Citi Trends offers a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and more.