Slot Supervisor

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Active - Non Union full-time Management State College, PA, US

2 days ago Requisition

Right in the heart of State College, PA you will find the newest entertainment destination. Happy Valley Casino has taken over in The Nittany Mall, bringing the area its first ever gaming facility! With two dining options, cocktail service, 30+ table games and over 600 slot machines, we are sure to be the number one entertainment destination in The Happy Valley!

We are looking for a Slot Supervisor to join our Slots team!

This position will report directly to the Slot Manager and will be responsible for:

• Promotes outstanding guest service which includes a positive, outgoing attitude.
• Responsible for the direct supervision, evaluation and training of Slots Attendants.
• Responsible for resolution of guest complaints and disputes.
• Administration of all departmental rules, policies and regulations for Slots Floor Attendants.
• Recommends, documents and issues appropriate discipline for Slots Attendants.
• Responsible for establishing positive, fair and consistent treatment of all Slots Attendants.
• Responsible for direct-line communication with Slots Operations staff.
• Responsible for maintaining employee history sheets.
• Performs all other duties as assigned.
• This position has customer comp authority.

The successful candidate for this role will possess the following:

• High School Diploma or equivalent preferred.
• Supervisory experience preferred.
• Valid Pennsylvania Driver's License required.
• Strong leadership, communication, and organizational skills.
• The ability to effectively coach, motivate, and develop team members.
• The ability to work independently and prioritize multiple tasks in a fast-paced environment.
• The ability to frequently lift and carry up to 30 pounds.
• The ability to perform repetitive motion tasks throughout the shift.
• The ability to stand and walk for extended periods, typically 6-8+ hours per shift.
• Flexibility to work a varied schedule based on business needs.
• Availability to work weekends, holidays, and additional shifts as required.
• The ability to obtain and maintain all licenses required by the Pennsylvania Gaming Control Board.

Happy Valley Casino is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.

• Medical Dental and Vision Insurance
• Company Paid Life Insurance
• Wide Variety of Voluntary Insurance Options
• Retirement Options

• Employee Assistance Program
• Unlimited Access to National and Local Discounts
• Free Employee Dining
• Robust Employee Recognition Program
• Growth Opportunities
• PTO Schedules That Promote Work/Life Balance

Casino employees may be required to obtain a Pennsylvania Gaming License. Cost of license is covered by Happy Valley Casino.

Saratoga Casino Holdings, LLC and its subsidiaries are an equal opportunity employer and strongly committed to workforce diversity.

We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status.

The company is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

This job description is not intended to be an exclusive or exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be required to perform additional job-related duties as assigned.