Hospitalist Clinical Nurse

State College, PA, United States (On-site)

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POSITION SUMMARY

The Clinical Performance Nurse (CPN) is a member of the hospitalist team who is responsible for delivery of processes designed to improve quality and efficiency in the care of hospitalized patients. The CPN works closely with the Medical Director and Practice Manager to engage and educate the physician team, optimize performance on defined key metrics, and ensure collaboration with the care team.

This position does not involve providing direct patient care. This position is also responsible for overseeing and facilitating clinical performance activities across the full acute episode of care. Activities include identifying cohorts of patients eligible for specific initiatives, participating in daily workflows, advocating for patient goals in the care plan, and ensuring communication throughout the care team as the patient moves through their hospital stay.

Success in the role will be defined by measurably improved patient outcomes and experience of care, as well as improved utilization of resources.

Education:

• Completion of a registered nurse degree program required.

Experience:

Knowledge, Skills, Abilities:

• Effectively functions as a team member and as a liaison between patient and staff.
• Strong clinical knowledge and experience in the Acute Care Hospital setting (Critical Care, Emergency Department, and/or Case Management experience is helpful)
• Knowledge of process improvement methodology
• Exceptional customer service and demonstrated effective interaction with physicians, patients, staff and outside agencies.
• Job requires strong verbal, non-verbal, and written communication skills.
• Communicates in highly professional manner at all times.
• Ability to assess patient’s clinical status and readiness for discharge
• Ability to independently work and problem solve based on patient’s needs.
• Excellent organizational skills with the ability to multi-task and prioritize workload in a fast-paced environment while maintaining attention to detail and accuracy
• Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment and a professional attitude when relating with patients, families, and co-workers at all times.
• Position continually requires demonstrated poise, tact, diplomacy, and good judgment

License/Certification/Registration:

SUPERVISION RECEIVED:

Receives general supervision from the Manager and Medical Director of Hospitalist Medicine.

SUPERVISION GIVEN:

None

ESSENTIAL FUNCTIONS

• Participate in the development of site specific workflows to achieve program goals and performance targets, that are aligned with hospital priorities
• Partner with the Medical Director and Practice Manager to implement processes and lead process optimization
• Provide timely status of implementation, barrier resolution, and action plans
• Understand, clearly articulate, and promote the adoption of hospital clinical performance objectives with the physician team
• Engage and provide education to the provider team(s) related to clinical performance initiatives, goals, and measurement
• Facilitate coordination between the hospitalist team and hospital departments (e.g., nursing, quality, case management, clinical documentation) to ensure the delivery of workflows related to:
  • Quality measure performance
  • Throughput, discharge facilitation, and transitions of care
  • Readmission prevention
  • Patient experience
  • Timely physician response to documentation queries
  • Custom initiatives as defined by the hospital and/or regional team
• Collaborate with the team to establish and communicate…