Part-Time Delivery Services Specialist

Job Description and Position Requirements

The Interlibrary Loan team seeks a responsible and customer-service oriented individual to join our borrowing operations as a Delivery Services Specialist, to support our world campus and office delivery services. Interlibrary Loan is located in the Paterno Library, and the ILL office operating hours are from 8:00 to 4:00 pm, Monday through Friday.

• Verifying patron eligibility/status via the Penn State directory and user accounts
• Checking out requested items to patron accounts
• Preparing and processing requested materials for shipment
• Communicating with users about status of accounts/requests

• Familiarity with library systems, policies, and procedures
• Ability to complete tasks in an efficient manner
• Customer service experience is preferred

• 20-24 hours per week
• Afternoon availability is preferred
• 3-5 days a week

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact .