Applications Engineer

THE OPPORTUNITY:

APPLICATION ENGINEER USD Salary Range Transparency - Starting pay is commensurate with experience.

Location:

On-site in State College, PA

Overview of position:

Metal additive manufacturing technology powered by 3D Printing is evolving quickly from a niche tool used primarily in university research to an industry tool that helps companies develop and manufacture products faster and more cheaply. Xact Metal, headquartered in State College, PA, makes metal additive manufacturing systems affordable for small- to mid-sized companies that need prototyping, casting, tooling, and small-part printing but couldn't afford metal powder-bed fusion systems in the past.

Xact Metal is seeking an exceptional Application Engineer to add horsepower to our friendly, largely self-directed team of highly skilled professionals who continue to deliver new products and improve manufacturing techniques.

Overall responsibilities include but are not limited to the following:

• Support end customers and the sales team by answering technical sales questions about our products & technology; recommending printing solutions; and supporting quotations.
• Coordinate with internal Xact Metal resources to answer detailed technical questions from customers and the sales team.
• Coordinate demo benchmark production with sales and customers.
• Operate Xact Metal printers for both sales & production applications.
• Make presentations to management, clients, and peer groups as requested.
• Represent Xact Metal for sales purposes at trade shows and conventions.
• Present technical papers at industry conferences.
• Train customers and sales partners at customer printer installations.

If you are interested in exploring this opportunity and have the skills and abilities described below, we hope to hear from you in the next few days!

MINIMUM JOB ENTRY REQUIREMENTS:

• Bachelor's degree in computer engineering, computer science, engineering, or information systems, or equivalent experience.
  
  Three-plus years of experience is highly desired!
• Knowledge and experience with programming languages, enterprise program development and design, and hardware.
• Commitment to problem-solving and interfacing with colleagues and clients.
• Relevant hands‑on engineering or development experience.
• Ability to develop and improve company‑utilized software applications.
• Strong knowledge of software and coding.
• Comfortable with scripting and debugging when requested.
• Soft skills, including exceptional customer service, professional communication and presentation skills, and interpersonal skills.

DESIRED EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES (These are a plus, not required!)

• Superior troubleshooting skills.
• Comfortable wearing a variety of hats, each with the skills needed to communicate clearly with specific teams.
• Sales experience is a plus!

OTHER “MUST HAVE”

JOB REQUIREMENTS:

• Must be able to read, accurately comprehend/interpret, and follow instructions, blueprints, schematics, test plans, quality standards, and tolerance guidelines furnished in written, digital/electronic, diagram, or schedule form.
• Solid math and reasoning skills to prepare, compile, and validate data/reports.
• Ability to interpret data, evaluate metrics, and apply appropriate problem‑analysis or problem‑solving techniques to accurately assess, resolve, and/or improve upon a technical product or process issue; must possess strong business acumen with the ability to solve problems creatively and resourcefully in situations where only limited standardization exists.
• Demonstrated success prioritizing and managing work requests from multiple sources; solid time management and relationship‑building skills are essential.
• Strong communication, presentation, and interpersonal skills are critical.
• Ability to meet deadlines and…