Manager Pain

State College, PA, United States (On-site)

The Manager assumes responsibility to manage day to day operations of the unit/department to provide high quality and safe patient care in a safe practice environment. The manager directs and develops staff; collaborates with multidisciplinary professionals; and provides service excellence. The Manager assists the Director with but not limited to:

• 1. 5+ years of leadership experience preferred.
• 2. Leadership experience in ambulatory pain management practice is strongly preferred
• 3. RN or related healthcare clinical background preferred

• 1. Demonstrated leadership and management skills.
• 2. Demonstrated ability to work under stressful situations.
• 3. Demonstrated oral and written communication skills.
• 4. Effectively functions as a liaison among staff, physicians, medical center administration, and ancillary departments.
• 5. Uses tact, sensitivity, sound judgment, and a professional attitude constantly.
• 6. Consistently demonstrates maturity for accountability of job performance.
• 7. Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
• 8. Knowledge of human resource laws and regulations as they relate to the management of staff.

• 1. If applicable
  - Current PA Registered Nurse licensure
• 2. Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.
• 3. Appropriate professional certification preferred within 1 year of eligibility for professional certification exam.

Receives minimal supervision from the Service Line Director Musculoskeletal Pain Management & Rehabilitation Services. Performs all duties in an independent manner with little or no need for direct supervision.

Supervises the activities of the unit/department staff.

• Financial Management: analyze, monitor, and explain budgets and variances; ongoing evaluation of productivity; and maximize care efficiency and throughput
• Human Resource Management:
  Evaluate staffing needs and patterns; utilize recruitment techniques as it relates to staff selection; and ensure proper orientation.
• Performance Improvement: utilize lean tools and methodology for identified areas of improvement; use of MDI (manage for daily improvement) strategies to drive outcomes; evaluate and improves customer/patient engagement performance; monitor patient safety reporting; participate in root cause analysis; promote workplace safety; maintain survey and regulatory readiness; just culture; and promote intra/interdepartmental communication
• Foundational thinking skills: apply systems thinking knowledge as an approach to analysis and decision making
• Technology: use of technology to support decision and improvement activities
• Change management: facilitate change through assessing readiness, involving key stakeholder and those that do the work, communicate changes, and evaluate outcomes.
• Appropriate clinical practice knowledge: maintain knowledge pertinent to scope of responsibility and promote evidence-based practice Leadership
• Human resource leadership skills: effective and respectful communication; performance management (conduct evaluations, assess staff, monitor fitness, initiate corrective actions, terminations, etc.); staff development and assurance of competencies; and staff retention skills and activities.
• Communication skills: open, respectful, and effective, both oral and written
• Relationship management & influencing behaviors: manage conflict; situation management, promote team dynamics, mentor and coach staff &…