Community Liaison

Community Liaison For The Family Enrichment Center

The Staten Island Justice Center (Justice Center; SIJC) is seeking a Community Liaison for the Family Enrichment Center (FEC). Reporting to the FEC Senior Program Manager and working closely with the Youth Engagement Specialist and Family Advocate, the Community Liaison will contribute to the day-to-day operations of the Family Enrichment Center by developing and maintaining a Community Advisory Board; building authentic relationships with community groups, local businesses, schools, community organizations, and other stakeholders both within the Center and throughout the community to address identified needs and strengthen collaboration;

designing and implementing strategic outreach efforts to engage youth and families, particularly those who may be less connected to existing supports; organizing and co-designing community-based events, activities, and offerings using strengths-based and community-driven approaches; supporting feedback and documentation processes that inform continuous improvement of programs and activities fostering a warm, welcoming, and engaging environment where information, referrals, resources, and supports are freely shared to meet the needs of community residents;

developing and distributing accessible and culturally responsive communications that promote FEC offerings and increase participation among diverse families; supporting the Family Advocate and Youth Engagement Specialist in connecting community residents to local resources and services; developing and strengthening networks of community resources through participation in local committees, coalitions, and collaborative initiatives; and representing the FEC at community meetings, events, and other stakeholder gatherings while advancing the FEC's values of equity, inclusiveness, and co-design.

FECs build on family and community strengths, are guided by the community's interests, dreams, goals, and desires, and do so without being intrusive or using a case management approach. FECs are 100% voluntary, safe spaces that welcome all, and respect each person's privacy and their ability to decide how, when, and how often to interact with an FEC. Responsibilities include but are not limited to:

• Develop and nurture authentic relationships with community residents and other stakeholders to identify community strengths, elevate resident voice, and inform activities and offerings that address issues of significance to the community;
• Build and maintain partnerships with schools, community organizations, local coalitions, businesses, and other stakeholders to strengthen collaboration, community trust, visibility, and access to resources for community residents;
• Organize and promote opportunities for community residents and partners to engage in and participate in the planning and implementation of FEC offerings, and to work and celebrate together to foster a sense of belonging, pride, and mutual responsibility;
• Attend Community Board meetings, school meetings, and other community-based meetings, as appropriate, to represent the FEC;
• Design and implement strategic outreach and engagement initiatives that support community engagement efforts and keep stakeholders informed about FEC activities, events, initiatives, and partnerships opportunities;
• Create monthly marketing materials, including calendars, flyers, email blasts, social media content, and other outreach communications;
• Communicate information about FEC offerings and events to partners and community residents through a variety of channels, including the FEC website, newsletters, social media platforms, flyers, partner networks, emails, phone calls, in-person conversations;
• Create and maintain a partner tracking system and contact log to strengthen connections, and track impact;
• Identify and incorporate community resource mapping and referral systems around issues and themes significant to the Staten Island community and important to FEC members, with guidance from the Family Advocate and Youth Engagement Specialist;
• Identify, maintain, and publish up-to-date information, guides, resources, and tools related to key community issues and trends impacting youth and families;
• Train community members and staff in outreach, engagement, and recruitment strategies to ensure full utilization of FEC offerings and activities;
• Identify and develop emerging community leaders to assume leadership roles as mentors, teachers, group leaders, and constituent…