IT Business Analyst, Intermediate

IT Business Analyst, Intermediate

Job : 293887
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Information Technology Services

Job Summary

Functions as a liaison and subject matter expert for IT Services in an assigned department. Facilitates the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency, productivity, and value to the University. Serves as technical lead when developing project specifications and requirements both internal to the department and cross-departmental.

Responsibilities

• Collaborate with departments to identify process improvements, document and communicate business needs and provide IT solutions
• Plan, elicit, capture, analyze and validate business, functional and technical requirements
• Facilitate requirements elicitation sessions and walk through with business and IT resources
• Evolve into a subject-matter expert who can easily liaise between other departments
• Perform current state analysis of existing business systems, applications and functions
• Answer questions and clarify requirements for projects and enhancements during the discovery phase
• Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
• Understand the relationships, dependencies, and impact of neighboring business functions
• Understand core systems, applications, and technical platforms

• Bachelor's Degree from an accredited institution

• Three (3) or more years of work-related experience

• Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA

• Experience with Enterprise and/or Line-Of-Business applications in the Higher Education environment
• Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation), Life Safety, University Housing, Student Health Services,
  
  Facility Services, Controllers/Financials, and Human Resources

• Resume
• Cover Letter
• Two (2) Professional References

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to prioritize, multi-task, address issues quickly and professionally, and meet deadlines
• Demonstrated ability to work in a team of cross-functional environment
• Must be highly analytical, have a passion for details, and capable of translating analytical insights into action

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

• Effective communication (verbal and written), organizational and human relations skills
• Excellent interpersonal skills