Communications Officer

Communications Officer

Job : 292762
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Office of Public Safety

Job Summary

Monitor all radio traffic and transmit all information to Public Safety personnel in field. Manage all incoming and outgoing communications. Maintain operating functions of communications center, including entering information into records management system.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA 's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities

• Provides directory assistance to callers after normal business hours
• Assists students, faculty, staff and visitors with general information and campus event locations
• Follows all safety and other risk management policies in performance of work
• Maintains and clean equipment and work areas
• Ensures confidentiality of information obtained from GCIC/NCIC
• Maintains logs and all certifications required by state law with reference to GCIC operations
• Operates Georgia Crime Information Center (GCIC) computer to check for stolen property, criminal history, driver's license information and vehicle information
• Enters all stolen property and wanted persons into GCIC system
• Monitors radio traffic and transmit necessary information
• Monitors 24-hour receiver of all fire and intrusion alarms on campus
• Monitors emergency callboxes throughout campus and campus-wide surveillance system
• Dispatches housing, emergency and maintenance calls after regular business hours

• High School Diploma or equivalent

• Must successfully complete a 40-hour training program within the first six (6) months of employment to obtain a certification as a Communications Officers through the Georgia Peace Officer Standards and Training Council (POST)

• One (1) or more years of general office work experience

• One (1) or more years of work experience as a dispatcher

• Resume
• Cover Letter
• Three (3) Professional References

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to learn and operate Georgia Crime Information Center computer
• Ability to make quick decisions under stress and handle crisis situations via the telephone
• Ability to multi-task and prioritize calls and requests based on policy and nature of incident

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Understanding of emergency operating procedures

• Effective communication (verbal and written),…