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Guest Relations Representative
Job in
Statesville, Iredell County, North Carolina, 28625, USA
Listed on 2026-01-16
Listing for:
Fccmocksville
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Description
Iredell Health System is seeking a friendly, professional, and detail-oriented Guest Relations Representative to join our team. This role is essential in creating a welcoming environment miracles to patients, visitors, and callers. The ideal candidate will have strong customer service skills, experience in a front‑facing role, and basic proficiency in Microsoft Excel. Candidates will be responsible for answering and directing incoming phone calls to the appropriate departments or personnel.
All shifts: නු 12:00 PM - 8:30 PM
A Week:
Sunday, Tuesday, Wednesday, Thursday, Friday
B Week:
Monday, Tuesday, Wednesday, Thursday, Saturday
- High school diploma or equivalent required.
- Prior experience in customer service, hospitality, or healthcare setting preferred.
- Bilingual preferred; the ability to understand, to make oneself understood to all Spanish speaking individuals and to read and write Spanish proficiently.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office, especially Excel.
- Ability to multitask and remain calm under pressure.
- Professional demeanor and appearance.
- Ability to work independently and as part of a team.
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