District Support Pharmacist

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy, acting as a role model, demonstrating genuine care, and setting the bar for the pharmacy team.

• Live the purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Travel the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); oversee the pharmacy and serve as the Pharmacy Manager’s proxy during bench shifts without overlap.
• Support safe and accurate prescription fulfillment by following, and directing the pharmacy team to follow, pharmacy workflow procedures and utilizing safety guardrails at every workstation.
• Assume Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty.
• Contribute to positive patient experiences by showing empathy and genuine care, coaching the pharmacy team to do the same, and proactively resolving insurance and medication issues.
• Proactively offer and deliver immunizations, supporting Pharmacy Technicians in learning to immunize.
• Support effective management of pharmacy inventory in all pharmacies worked, guiding the team to follow best practices, with a special focus on protecting cold chain products.
• Remain flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic.
• Maintain relevant clinical and technical skills, pursue company-required trainings and CMEs, and actively expand knowledge.
• Support access to care and improve outcomes through pharmacist-delivered clinical care such as testing and prescribing services where permissible, empowering the team to provide holistic care.
• Understand and comply with all relevant federal and state laws, regulations, professional standards, ethical principles, CVS Health policies, and controlled substance dispensing requirements.

• Active Pharmacist License in the state where the Store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.

• Ability to travel within a reasonable radius to support market staffing as business needs require.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and Focus:
  • Concentrate on a task over a period of time.
  • Pivot quickly from one task to another to meet patient and business needs.
  • Confirm prescription information and label accuracy, ensuring patient safety.
• Customer Service and Team Orientation:
  • Actively look for ways to help people and do so in a friendly manner.
  • Notice and understand patients’ reactions, and respond appropriately.
• Communication
  
  Skills:
  • Use and understand verbal and written communication to interact with patients and colleagues.
  • Utilize active listening, give full attention, ask questions when appropriate, and avoid interrupting at inappropriate times.
• Mathematical Reasoning:
  • Use math to solve a problem, such as determining the total number of tablets, day’s supply, and or number of full and extra bottles needed to fill a prescription.
• Problem Resolution:
  • Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
• Physical Demands:
  • Be mobile and remain upright for extended periods.
  • Lif…