Patient Care Coordinator

We are seeking an experienced Patient Care Coordinator in the Statesville, NC area to join this brand-new office. This is a key role supporting the daily operations of the clinic, assisting patients, and ensuring smooth workflow. The ideal candidate must have prior hearing industry experience and be comfortable working independently with minimal supervision.

• Greet and check in patients, ensuring a professional and welcoming experience
• Manage scheduling, appointments, and follow-up communications
• Answer and make phone calls, handle patient inquiries, and respond to support requests
• Assist clinical staff with daily operations and patient care logistics
• Maintain accurate patient records and coordinate with providers as needed
• Use CYCLE software for scheduling, patient management, and documentation
• Support inventory management, ordering, and other administrative tasks as needed

• Prior experience in a hearing healthcare or audiology setting
• Strong proficiency with CYCLE software
• Excellent communication, organizational, and multitasking skills
• Ability to work independently and manage multiple responsibilities in a fast‑paced environment
• Professional, personable, and patient‑focused demeanor

• Hourly Rate: $20–$25 per hour, depending on experience
• Opportunities to grow with a new practice and advance within the franchise network

This role offers the chance to be part of a brand‑new practice with significant autonomy and influence over daily operations. The ideal PCC will work alongside an experienced clinical provider to help launch and grow the office while delivering top‑quality care to patients.

If you think this role could be a good fit, we'd love to chat!

Apply today!

HHR will disclose details in further conversation.

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