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Shift Manager

Job in Statesville, Iredell County, North Carolina, 28625, USA
Listing for: McDonald's
Full Time position
Listed on 2026-01-01
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Cafe / Restaurant
Job Description & How to Apply Below

Join to apply for the Shift Manager role at McDonald’s.

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.

McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your employment application.

Job Overview

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The job for me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The team for me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

The company for me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results to their team and other managers. The Guest Service Department Manager’s responsibilities include ensuring crew and managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities involve ensuring the restaurant delivers great quality food to customers fast, food is safe, food cost is controlled, and all kitchen staff are trained in production procedures, including new items added to the menu. The People Department Manager’s responsibilities include hiring qualified crew, training them well, and scheduling them to meet restaurant sales and profit goals, as well as ensuring crew start their shift positive and are recognized and motivated throughout their time working there.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. Candidates must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits
  • 15-25 days paid vacation
  • 10 paid holidays, anniversary splash and an 8‑week sabbatical every 10 years
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Medical, dental and vision coverage
  • Pre‑tax flexible spending accounts
  • Short‑ and Long‑Term Disability, life and accident insurance
  • Paid Leaves of Absence
  • Service awards
  • Employee Resource Connection
  • Adoption Assistance
  • Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA.

I understand that this franchisee is a separate company…

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