Warehouse Manager

Management Duties

• Continually evaluate warehouse personnel
• Ensure branch culture is focused on servicing customers to the best of our abilities.
• Operate in a team-oriented atmosphere as a leader with a positive attitude.
• Ensure safety is priority one.
• Any other duties as required by your supervisor.

• Quickly and accurately receives, processes, and stores incoming product shipments.
• Ensures shipments are inspected and damages or shortages are noted on trucking company delivery document. Initiates freight claim procedure when necessary.
• Checks incoming delivery contents against packing list to verify accurate and full delivery.
• Prepares receiving reports and notes any shortages, damages, or overages. Promptly reports any discrepancies to supervisors.
• Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
• Selects products from inventory to fill customer orders.
• Prepares, packs, and scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.g., hazardous materials). Ensures that packaging is sufficient to avoid damage.
• Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.
• Loads delivery vehicles and assists customers with will call pickups.
• Processes customer returns. Ensures returns are in sellable condition per company policy.
• Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.
• Performs periodic cycle counting on assigned items to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies.
• Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.
• Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
• Always wears protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate.
• Maintains required hazardous materials, forklift, and other internal and external certifications.

• May drive delivery truck or van to transport items to other stores or customer locations. Maintains drivers license and clean driving record. Performs vehicle safety checks before driving.
• May assist with customer service and sales, including answering phones, greeting customers, and servicing the sales counter.
• Assist in annual physical count of full warehouse inventory.
• Assist with special duties and assignments as needed to support the

• High School Diploma / GED required OR equivalent combination of education and experience
• Clean driving record

• 1-year prior management experience
• 6 months experience in warehouse operations in a wholesale environment
• Experience driving a forklift
• Experience with computer or barcode driven inventory management systems