Ambulance and NEMT Coding Billing Specialist

$45,000 - $50,000 a year

We are seeking an Ambulance and NEMT Billing Coding Specialist to support the revenue cycle for emergency and nonemergency medical transportation services. This position reviews transport documentation, confirms patient and payer information, resolves documentation gaps, prepares accurate claims, and helps move each trip from intake through claim submission and follow-up.

The ideal candidate is organized, detail-oriented, comfortable working independently, and able to collaborate with billing leadership, QA and QI staff, dispatchers, field personnel, facilities, transportation brokers, patients, and families.

• Review ambulance and NEMT transport records for completeness, accuracy, medical-necessity support, and consistency across dispatch records, ePCRs, trip documents, and billing systems.
• Verify patient demographics, insurance eligibility, payer order, transport type, service level, origin and destination, mileage, authorization or reference numbers, and other required billing information.
• Prepare and code claims according to company procedures and applicable payer requirements, including Medicare, Medicaid, commercial insurance, managed transportation, facility, and self-pay workflows.
• Confirm that required documents are present and attached, such as facesheets, physician certification statements, signatures, manifests or trip logs, authorizations, vouchers, vendor approvals, and advance beneficiary notices.
• Identify incomplete or conflicting documentation, record the issue, place the account in the correct review status, and request corrections or missing information from the appropriate person or organization.
• Review ePCRs for consistency in personnel and signatures, incident details, times, mileage, patient information, assessment findings, narratives, vitals, procedures, destination information, and billing indicators.
• Follow approved correction and addendum procedures and elevate clinical, payer, or compliance questions when requirements are unclear.
• Enter or import completed transports into the billing platform, update claim statuses, submit claims through approved channels, and maintain accurate work queues.
• Track rejected, denied, suspended, or incomplete claims; research the cause; correct or route the account; and communicate unresolved barriers.
• Perform required provider, signer, or exclusion checks using approved sources, including Office of Inspector General checks when applicable.
• Maintain production and documentation-issue logs and help identify trends affecting clean claims, billing timeliness, reimbursement, or compliance.
• Provide professional documentation feedback and assist with staff orientation or training when requested.
• Protect patient and company information in accordance with HIPAA, privacy, security, and confidentiality requirements.
• Support billing-office communications and cross-coverage and perform other related duties within the position scope.

• High school diploma or equivalent.
• Two or more years of experience in EMS, ambulance, NEMT, medical transportation, medical billing, coding, claims, or a related revenue-cycle function preferred.
• Working knowledge of insurance verification, authorizations, claim documentation, billing workflows, and payer portals.
• Ability to read detailed transport and clinical records, identify inconsistencies, maintain organized account notes, and prioritize work independently.
• Comfort using computers, email, Microsoft Office, and dispatch, ePCR, billing, document-management, and payer systems.
• Clear written and verbal communication skills and the ability to work professionally with internal teams and external partners.
• Ability to meet job-related…