VDOT System Administrator

Overview

Short Description
Maximum Vendor Submittal Rate is ***/hr**
* Must work on-site in Staunton, VA.
Local candidates highly preferred.

Complete Description
Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

• Respond to all levels of support requests from Tier 1.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end user resources.
• Configures and deploys new/replacement Linux (REDHAT) and Windows operating systems and servers.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of changes.
• Supports team efforts to improve cybersecurity controls and defenses and for threat hunting and mitigation.
• Manages time and resource constraints.
• Install and maintain system hardware, software, and related infrastructure in accordance with Commonwealth policies, standards, and guidelines.
• Provision, operate, and maintain computer hardware and software and related infrastructure; perform daily system monitoring and verify integrity and availability of hardware, servers, resources, and key processes.
• Perform regular security monitoring to identify intrusions and perform daily backups and archiving as necessary.
• Create, change, and delete user accounts per request; provide Tier III/other support as needed.
• Investigate and troubleshoot issues; diagnose and recover from hardware or software failures; coordinate with impacted constituencies.
• Apply OS patches and upgrades; upgrade administrative tools and utilities; configure or add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications as needed.
• Maintain operational, configuration, or other procedures; perform capacity planning and performance tuning as required.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as needed.

• 3-5 Years Of Experience Required.
• Configures and deploys new/replacement Linux (REDHAT) and Windows Operating Systems Servers:
  Required 5 Years
• Desktop/Laptop/Server Hardware:
  Required 5 Years
• Experience with Active Directory Administration:
  Required
• Virtualization/VMWare:
  Required
• Backup and Recovery:
  Required
• Help Desk Support:
  Required
• Customer Service:
  Required
• Cybersecurity:
  Highly desired 2 Years
• Hands-On with Network Equipment:
  Desired 3 Years
• Experience with Video Management Systems:
  Desired 2 Years
• Microsoft Certification/Related certifications:
  Nice to have
• Audio-Video Support:
  Nice to have

• Skill
• Required / Desired
• Amount of Experience

Question 1
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?

Question 2
Please list candidate s email address.

In Person Only

Onsite